Welcome to our Patient Financial Resource

This website is designed primarily as a resource for you to obtain pricing estimates for our mental health and substance abuse hospital services.

We hope that through this and the other information we provide here, you can make more informed choices about your healthcare and have a better understanding of your financial obligations when you visit our facility.

For Your Information

Our hospital is pleased to provide information to consumers related to the financial side of your healthcare needs.

Here at this site, our patients can find out about:

  • Obtaining a pricing estimate for our healthcare services
  • Payment options and alternatives available to patients without healthcare coverage
  • Contact information to call us directly for a pricing estimate
  • Paying your outstanding hospital bill online
  • Other bills you might receive for services besides your hospital bill
  • How our billing process works

Obtaining an Estimate

Uninsured Estimates

Rates for inpatient hospital care is $850.00 per day.  This rate is inclusive of the following:

  • Sleeping accommodations
  • Medications as ordered
  • Meals
  • 24 Hour Nursing Care
  • Therapy Sessions
  • Recreation Therapy
  • Lab tests as ordered
  • Radiology tests as ordered

***Physician/Provider professional services will be billed separately

Insurance Estimates

In order to provide insured patients with the most accurate estimate based on your specific plan coverage and prospective services, please contact our Service Center at (813)-922-3300 and one of our Financial Representatives will be happy to assist you.

Charity Discount Policy

North Tampa Behavioral Health has a Charity Discount Policy that provides discounted hospital care for patients who have received Inpatient care. Prompt Pay Discounts are granted to patients who are willing and able to pay their estimated patient responsibility.  In order to qualify for this discounted care, you must complete a Financial Disclosure Application and provide some documents to support your income. A financial counselor will meet with the patient within 24 business hours of admission, and a follow-up may occur at time of discharge to discuss all of the information pertaining to the financial responsibility.

Payment at Time of Service

Similar to your physician’s office visits, we will ask you for your copayment, coinsurance and/or deductible payment at the time of your services based on your specific insurance benefits. We accept major credit cards, checks, money orders and cash.

Your Hospital Bill

This is how our billing process usually works. A claim will be sent to your insurance company shortly after your services are complete.

After your insurance company receives the claim, the insurance company may contact you for additional information if needed. Please respond to your insurance company’s questions as quickly as possible so their payment to us is not delayed. Failure to respond promptly to your insurance may result in a bill for the full amount being sent to you until the matter is resolved

It usually takes 30 – 45 days for your insurance company to pay your claim. After your insurance company pays us, we will provide you with information about any amount you may still owe.

Payment

Similar to your visits to your physician’s office, we expect payment at time of service. If you are ineligible for Charity and cannot pay your entire estimated bill, we will work with you to set up monthly payment arrangements. If, after your services are received, any additional payment is due, we will send you information about any amount you may still owe. We accept major credit cards, checks, money orders and cash.

North Tampa Behavioral Health was the only treatment near me that was able to help me make the breakthrough I needed. I can't recommend them enough!

– Diana F.
Marks of Quality Care
  • Centers for Medicare & Medicaid Services (CMS)
  • Florida Agency for Health Care Administration
  • Florida Department of Children and Families
  • The Joint Commission (JCAHO) Gold Seal of Approval